Privacy Policy

Introduction

Welcome to LemonChat. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and share your information when you use our AI-powered chat service.

This policy applies to LemonChat, developed and maintained by LemnIQ, Inc.. LemonChat is a service run by LemnIQ, and our company is responsible for your data and any privacy-related inquiries.

Information We Collect

Information You Provide

• Account information (email address, username)
• Chat messages and conversations
• Files and documents you share
• Feedback and support communications

Information We Automatically Collect

• Usage data and analytics
• Device information and IP address
• Cookies and similar tracking technologies
• Performance and error logs

How We Use Your Information

• To provide and improve our AI chat services
• To personalize your experience
• To communicate with you about updates and features
• To ensure security and prevent abuse
• To comply with legal obligations
• To analyze usage patterns and improve performance

AI and Data Processing

LemonChat uses various AI models and services to provide intelligent responses. Your chat data may be:

• Processed by third-party AI providers (OpenAI, Anthropic, etc.)
• Used to improve response quality and accuracy
• Stored temporarily for conversation context
• Analyzed for safety and content moderation

Data Sharing and Disclosure

We may share your information in the following circumstances:

• With AI service providers to process your requests
• With cloud infrastructure providers for hosting and storage
• When required by law or to protect our rights
• In case of business transfer or merger
• With your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Chat history may be retained to improve service quality, but you can delete your conversations at any time.

Your Rights

Depending on your location, you may have the following rights:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Objection to processing
• Withdrawal of consent

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: